Soft skills is a term often associated with a person’s “EQ” (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, 3 boardroom tablepersonal habits, interpersonal skills, managing people, leadership, etc. that characterize relationships with other people. It describes the skills that characterise relationships with other people, or which are about how you approach life and work.

Soft skills can be characterised as those relating to Emotional Intelligence, the ability to recognise and manage your own and others’ emotions. However, in reality, they go beyond that, and into the wider realms of how you organise yourself and how you approach life.

Soft skills require a lot of practice to make you really skilled at using them. There are no exams to prove that you can do them. Your success is measured in developing how well you manage the relationships with those around you: family, friends, and co-workers, as well as customers and those who provide you with goods or services.

Soft skills may be more important in determining levels of success. Whether or not you are successful in your career may depend on how you relate to other people and to work: the so-called soft skills.

Others phrases that are used for these types of skills include: ‘people skills’, ‘interpersonal skills’, ‘social skills’ or ‘transferable skills’.