Geraldine Somerset

Creative Solutions to Training

An experienced computer trainer, versatile and very successful with a wealth of technical and desktop knowledge and skills.  Over 20 years experience in the computer training industry, always seeking new opportunities to make an effective contribution to successful, end user learners.


  • End-user (Desktop),
  • A+ and MCP: 99843664
  • ICDL: ZA26912/ZA1227
  •  Assessor: RAS/09/2010/1373
  • Moderator: RMD/05/2010/365

Many Years as a Personal Assistant

Before exclusively working in the Computer training industry I spent many years as a Personal Assistant. I was an end-user of many of the programs that I now train.

My personal assistant background and computer training skills has provided an excellent understanding of end-user training. IT Trainer responsibilities include identifying educational needs, designing educational material and ensuring all employees take basic computer training

Enjoy All Types of Training

As a trainer, I enjoyed working with groups of people in a formal classroom or training environment. Equally, great satisfaction teaching an 80 year old grandmother to use her e-mail so that she could stay in touch with her family.

Highly Motivated

Enthusiastic and professional, quick to grasp new ideas and concepts. Develop innovative and creative solutions for end-user training and problem solving. Using my own initiative and demonstrate high levels of motivation required to meet the demands of the most complex learner/s. Training is an integral part of any business.